Export Google Workspace Account

Make sure your Google Account is setup for IMAP.

  1. Sign in to your Google Workspace account in a browser
  2. Click the Gear icon -> See all settings -> Forwarding and POP/IMAP
  3. Select Enable IMAP and click Save Changes

Add the Account In Outlook

  1. Go to the File menu and select Add Account
  2. Enter the email address of the Google Workspace account
  3. Click Connect
  4. You should be prompted with a Google sign in screen.
  5. Go through the process of entering your email and password and any multi-factor if it is enabled.
  6. Click Allow if prompted.
  7. This new account should now appear in Outlook as a separate group of folders.
  8. Give this new account a day or so to fully synchronize before exporting it.

Export the Account to a PST File
(note: you will want to make sure you have forwarding turned on for this account to make sure you receive any new emails)

  1. In Outlook Click File (top-left).
  2. Click Open & Export.
  3. Click Import/Export. 
  4. Select Export to a file → Next. 
  5. Select Outlook Data File (.pst) → Next. 
  6. In the folder tree, click the top line that is the account name for your Google Workspace mailbox (often shows as your email address).
  7. Check ✅ Include subfolders (this is what pulls every mail folder under it).
  8. Click Next.
  9. Click Browse… and choose where to save it (I suggest Documents\Outlook Backups\), then name it something like:
    • workspace-yourdomain-2026-03-02.pst
  10. Under Options, pick one:
    • Replace duplicates with items exported (typical if you’re overwriting an older export), or
    • Allow duplicates to be created (safer if you’re not sure).
  11. Click Finish.
  12. If prompted for a password: leave it blank
  13. This may take quite some time depending on the size of your mailbox. Do not close Outlook or log off until it has completed.
  14. Once the export has completed, you can add the new PST file to Outlook
  15. In Outlook, go to File → Open & Export → Open Outlook Data File and select the PST file you just created. It will appear in the left folder list so you can spot-check that folder counts look right.
  16. Once you are satisfied the folders are all there, you can remove the Google Workspace account from Outlook and just keep the PST file for historical access.